SHIPPING METHODS FOR ITALY.
L'Arca di Noè, except for exceptions due to costs for particular areas, normally uses Poste Italiane S.p.A for its shipments, delivery within 2-4 working days from dispatch.
If you do not like the carrier we propose, please let us know BEFORE making the payment, or when we calculate the shipping cost, as other couriers have different amounts. If nothing is communicated to us, it is understood that you have accepted the shipping method we propose.
Exceptionally, we can also accept requests for shipments with couriers proposed by you, as long as the collection does not take place at our headquarters, but there is a delivery point in our neighborhood, which we will verify with you.
Urgencies are not foreseen, we do not sell basic necessities. We therefore ask you not to rush, but to anticipate your orders if necessary, also providing for possible delays in delivery.
Packages travel uninsured (unless specifically requested: at this link more information).
Delivery times are those provided by the Italian Post Office (see also the item Delivery Times).
SHIPPING METHOD FOR ABROAD
For shipments abroad we will calculate the most appropriate method at the time of the order, communicating it to the customer, who can decide whether to confirm or cancel the order.
SHIPPING COST FOR ITALY.
The shipping costs are to be paid by the buyer.
The amount has a fixed cost of 8.00 euros up to a maximum weight of 20 kg.
For orders over € 69.00, shipping is FREE.
SHIPPING COST FOR ABROAD.
For shipments abroad we will calculate the cost at the time of the order, communicating it to the customer, who can decide whether to confirm or cancel the order.
It should also be noted that for shipments outside our country or the European Union a surcharge of 5% on the total for management costs may be foreseen.
Even in the case of promotions and discounts, free shipping over 69.00 euros remains valid only for Italy.
The packaging is free (see other information at the end of the page), therefore we do not carry out luxury or professional packaging, or gift packaging, except for those - included in the cost - provided for some particular items (see the Gift Ideas section).
Please note that the above-mentioned shipping discounts based on the value of the goods are not provided in the case of application of bonus discounts on purchases.
As for the prices of the items for sale on our site, also the shipping costs are to be understood exempt from VAT pursuant to Law 190 of 23/12/2014, art. 1, paragraphs 54 to 89. This operation is therefore carried out pursuant to art. 1, paragraphs 54 to 89, of Law No. 190/2014 - flat-rate regime.
We remind you that all the aforementioned conditions do not include very heavy packages (over the weight of 20 kg) and bulky packages (ie the sum of the 3 dimensions exceeding 150 cm or the longest side 100 cm). In these cases, the shipping costs will be calculated and communicated at the time of the order.
In the event of multiple packages, only the first falls within the amounts indicated above; for the following the cost remains 8.00 euros each.
DELIVERY METHODS FOR ITALY
Please kindly, unless you want to burden your shipment with additional additional costs, NOT ask us for specific times or particular days for delivery, as it will be the responsibility of the Italian Post Office and your local postman to deliver the packages within the time provided according to the working hours established by them.
If you intend to delay the shipment due to your absence upon receipt, we remind you that keeping the packages at our office to ship them on a later date than the one we anticipated provides for an additional cost of 5.00 euros for warehouse stock and agreed shipping.
L’Arca di Noè reserves the right, without necessarily having to communicate a priori the decision, for some particular areas of the city of Rome, to personally deliver the goods through its occasional trusted messengers, unless otherwise indicated by the customer at the time. of the order. Shipping costs remain unchanged.
If you believe that the shipping methods with Poste Italiane that we offer may not meet your particular needs or the delivery times you have foreseen, we are sorry, but at the moment we are not organized to use other carriers, both ours and yours proposed. Therefore we do not accept orders for which a type of delivery other than the one we usually use is desired. Exceptions are evaluated only in very special cases (bulky and very heavy goods, values over a thousand euros, etc.).
PACKAGING.
L’Arca di Noè may use recycled materials (packages and / or packaging material) for its bulkier shipments, with the exception of the customized packaging of the various kits.
This choice was made for two important reasons: considering that in the vast majority of cases the packaging ends up immediately in the bins and often not even in the right ones as the law prescribes, respecting the environment it seems more than necessary not to put new ones into circulation totally unnecessary waste.
Furthermore, if we use brand new packaging (with the exception of the smaller ones, purchased at our expense), we will be forced to pay them to customers, further burdening the shipping costs.
Who will point out to us that the packaging is not to one's liking or unprofessional in order to "have a good presentation", or that the shipping costs are too high despite the above and free of charge over 49 euros, will be kindly invited to carry out the Your shopping elsewhere.
It is understood that the packaging is more than adequate and reasoned for each type of goods shipped according to their relative fragility.