POST-LOCKDOWN REOPENING
Wishing us the infections will not go back forcing us to isolate ourselves again, we decided to prudently reopen the site for purchases, to see how it will go. As you may have noticed, we have been closed since the end of February, as soon as the news of the virus arrived from China. Actually it seems to have been here with us since October-December and, if we had known, we would have definitely closed earlier!
Now that the government allows us to go back to the office without stopping on the street (perhaps fining us just to make cash, in a vain attempt to clarify to the agent on duty that we are an e-commerce and we could stay open even earlier), we can get back to work to resume our business in complete safety and tranquility.
We therefore apologize to all those who contacted us during this period, asking us if we were shipping, but it was not possible: not only by law, but also because, to do so, we went almost every day to the post office which, as you can imagine, here in Rome it is very crowded, there is often standing in line for hours, in the midst of many people, between staff and customers. Our security was affected and we didn't feel it.
COVID WARNINGS AND USEFUL INFORMATION
With regard to the goods you will receive, we guarantee the health security of what you will receive, or without the risk of infection with SARS-CoV-2 in the most absolute way, both for the precautions that we will take anyway to pack it in complete safety and hygiene, and because they are items we have had in stock for a long time, purchased from wholesalers many months (or even years) before this virus appeared. Any new item we had to buy with out of stock (but at the moment it is not foreseen), obviously it will be disinfected by us before being brought into the warehouse with the rest of the goods.
All that you can hypothetically receive from the infected will be only the external surface of the boxes with which we will send the goods (therefore NOT the internal packaging and the individual packages, whatever they are). Boxes that, it is easy to imagine, will be handled with potentially infected bare hands or gloves, by postmen, couriers, condominium concierges or your neighbors. We therefore advise you, when the delivery boy passes by you, to open it with the mask and possibly with gloves to grab the parcel. Open the box and then, take off the gloves, take out the contents. You can leave the box empty at the entrance or on the landing and throw it with due care in the following days: it seems the virus (if present, of course!) Does not remain active on the surfaces for more than 2 days.
The contents (including packaging) guarantee you to be sterile and therefore safe. For those of you (rightly, prudence is never too much) does not trust our words, or has bought elsewhere where you have not been given as many similar guarantees, can at this point proceed as follows: handle the goods without bringing your fingers in contact with the face (mouth, nose, eyes) or open wounds, unpack it and put it in a corner, far away and safe from children, wash your hands well and wait a few days before putting your hand back.
For those who want to exaggerate prudently, they can further disinfect it with a cotton wool pad soaked in amuchina or alcohol at 90°, taking care not to damage any items susceptible to these aggressive treatments.
But let's repeat: there will be no need to do anything like this (at least as far as we are concerned, certainly not for purchases made elsewhere), because we guarantee that the goods we send you are sterile from the virus: we are all biologists and perfectly aware of what we do ; we do not improvise like many who have unfortunately been abandoned by this government without clear and precise directives, or worse, laughable. Keep in mind the above warnings in case of purchases made elsewhere, always useful if you do not know who you are dealing with and where they come from.
Good luck and ... let's resist, soon this nightmare will end, nothing lasts forever, except for human idiocy. There is no escape for that, or we would never have had to deal with this virus.
CHANGES TO SALES CONDITIONS
As reported on the homepage, the price of shipments, to meet customers in this period of crisis, has been lowered to € 8.00, a single amount for any type of purchase up to € 100 in value and 20 kg in weight, without therefore no Covid-tax, or other surcharge. Discounts on shipments based on amounts remain unchanged.
Shipments will occur more rarely (1-2 times a week), in a unique way Package Postedelivery Standard (delivery in 3-4 working days from sending), therefore we do not guarantee in any way the urgent deliveries. Therefore, please organize yourself by ordering in time what you need, thanks. We also point out that the day of shipment cannot be foreseen and will be communicated only on the day of dispatch, as it varies according to the packages that may or may not be sent. So if you are in a hurry, do not send us orders which we will have to cancel.
Shipments abroad, the rental of the goods and the withdrawal in place at the time have been suspended. We apologize for the inconvenience.
WARNING: CAUSE PROBLEM COVID, WE DO NOT ACCEPT RETURNS OF POTENTIALLY INFECTED GOODS, WHICH WE WOULD NOT RETRIEVE GOING TO THE MACERUS, SO WE STRONGLY PLEASE REMOVE EVERY DOUBT ABOUT WHAT YOU ARE GOING TO PURCHASE, CONTACTING US IN ADVANCE.
Wishing us the infections will not go back forcing us to isolate ourselves again, we decided to prudently reopen the site for purchases, to see how it will go. As you may have noticed, we have been closed since the end of February, as soon as the news of the virus arrived from China. Actually it seems to have been here with us since October-December and, if we had known, we would have definitely closed earlier!
Now that the government allows us to go back to the office without stopping on the street (perhaps fining us just to make cash, in a vain attempt to clarify to the agent on duty that we are an e-commerce and we could stay open even earlier), we can get back to work to resume our business in complete safety and tranquility.
We therefore apologize to all those who contacted us during this period, asking us if we were shipping, but it was not possible: not only by law, but also because, to do so, we went almost every day to the post office which, as you can imagine, here in Rome it is very crowded, there is often standing in line for hours, in the midst of many people, between staff and customers. Our security was affected and we didn't feel it.
COVID WARNINGS AND USEFUL INFORMATION
With regard to the goods you will receive, we guarantee the health security of what you will receive, or without the risk of infection with SARS-CoV-2 in the most absolute way, both for the precautions that we will take anyway to pack it in complete safety and hygiene, and because they are items we have had in stock for a long time, purchased from wholesalers many months (or even years) before this virus appeared. Any new item we had to buy with out of stock (but at the moment it is not foreseen), obviously it will be disinfected by us before being brought into the warehouse with the rest of the goods.
All that you can hypothetically receive from the infected will be only the external surface of the boxes with which we will send the goods (therefore NOT the internal packaging and the individual packages, whatever they are). Boxes that, it is easy to imagine, will be handled with potentially infected bare hands or gloves, by postmen, couriers, condominium concierges or your neighbors. We therefore advise you, when the delivery boy passes by you, to open it with the mask and possibly with gloves to grab the parcel. Open the box and then, take off the gloves, take out the contents. You can leave the box empty at the entrance or on the landing and throw it with due care in the following days: it seems the virus (if present, of course!) Does not remain active on the surfaces for more than 2 days.
The contents (including packaging) guarantee you to be sterile and therefore safe. For those of you (rightly, prudence is never too much) does not trust our words, or has bought elsewhere where you have not been given as many similar guarantees, can at this point proceed as follows: handle the goods without bringing your fingers in contact with the face (mouth, nose, eyes) or open wounds, unpack it and put it in a corner, far away and safe from children, wash your hands well and wait a few days before putting your hand back.
For those who want to exaggerate prudently, they can further disinfect it with a cotton wool pad soaked in amuchina or alcohol at 90°, taking care not to damage any items susceptible to these aggressive treatments.
But let's repeat: there will be no need to do anything like this (at least as far as we are concerned, certainly not for purchases made elsewhere), because we guarantee that the goods we send you are sterile from the virus: we are all biologists and perfectly aware of what we do ; we do not improvise like many who have unfortunately been abandoned by this government without clear and precise directives, or worse, laughable. Keep in mind the above warnings in case of purchases made elsewhere, always useful if you do not know who you are dealing with and where they come from.
Good luck and ... let's resist, soon this nightmare will end, nothing lasts forever, except for human idiocy. There is no escape for that, or we would never have had to deal with this virus.
CHANGES TO SALES CONDITIONS
As reported on the homepage, the price of shipments, to meet customers in this period of crisis, has been lowered to € 8.00, a single amount for any type of purchase up to € 100 in value and 20 kg in weight, without therefore no Covid-tax, or other surcharge. Discounts on shipments based on amounts remain unchanged.
Shipments will occur more rarely (1-2 times a week), in a unique way Package Postedelivery Standard (delivery in 3-4 working days from sending), therefore we do not guarantee in any way the urgent deliveries. Therefore, please organize yourself by ordering in time what you need, thanks. We also point out that the day of shipment cannot be foreseen and will be communicated only on the day of dispatch, as it varies according to the packages that may or may not be sent. So if you are in a hurry, do not send us orders which we will have to cancel.
Shipments abroad, the rental of the goods and the withdrawal in place at the time have been suspended. We apologize for the inconvenience.
WARNING: CAUSE PROBLEM COVID, WE DO NOT ACCEPT RETURNS OF POTENTIALLY INFECTED GOODS, WHICH WE WOULD NOT RETRIEVE GOING TO THE MACERUS, SO WE STRONGLY PLEASE REMOVE EVERY DOUBT ABOUT WHAT YOU ARE GOING TO PURCHASE, CONTACTING US IN ADVANCE.
